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Frequently Asked Questions

Below are answers to the questions we are asked most often about the XtraGamer service.

What is XtraGamer?

XtraGamer is a subscription entertainment service offering a collection of games you can play directly in your mobile browser, along with game news and a leaderboard.

Which operators are supported?

SMS registration is currently available for XL and AXIS customers.

How do I subscribe?

Type REG XGAME3 and send an SMS to 99669. You can also subscribe from the Register page.

How much does it cost?

The 3-Day Package costs Rp 3,300, deducted directly from your credit balance. Data charges for accessing the service follow your operator's rates and are billed separately.

Does my subscription renew automatically?

Yes. Your subscription renews automatically at the end of each period, as long as your credit balance is sufficient and you have not unsubscribed.

How do I unsubscribe?

Type UNREG XGAME3 and send an SMS to 99669. You will receive an SMS confirming that the service has been stopped.

Why do I see a "subscription expired" page?

It means your subscription period has ended and was not renewed, usually because there was not enough credit at renewal time. You can subscribe again from the Register page.

How do I sign in?

After subscribing you will receive an access link by SMS. If you have an access token, enter it on the Sign In page.

Do I need to download an app?

No. All games run directly in your mobile browser, with no additional installation required.

Can I play without an internet connection?

No. The service needs an active data connection to load and play the games.

How does my score get onto the leaderboard?

Your score is recorded automatically each time you finish playing while signed in. Rankings are shown on the Leaderboard page for daily, monthly, and all-time categories.

My score was not recorded. Why?

Make sure you are signed in before playing and that your connection stays stable until the game ends. If the problem continues, please contact our customer service.

Can one subscription be used on several devices?

A subscription is tied to the registered mobile number. Access links and tokens are personal and should not be shared with anyone else.

I still have another question.

Please read our Terms & Conditions, or contact customer service at [insert customer service email/phone].